Shipping policy
I JUST PLACED AN ORDER WHEN WILL IT SHIP?
please allow 3-7 business days of processing and production time for your order to ship out
HOW LONG IS THE SHIPPING TIME ?
average time 2-5 business days
there are circumstances that are out of controls ( natural disasters , holidays , weather , etc...) that may cause shipping postponements . while most package will arrive on time , there may be circumstances and delays that ours carriers may experience. for this reason we do not guarantee the exact delivery issue is the responsibility of the shipping company .
CAN I CANCEL MY ORDER ?
you are able to cancel your order with no penalty ! you must cancel your order 24 hours after creating it for the cancellation to be applied . if the items has already shipped all you need to do is send us an email with the subject line "CANCEL"
I HAVE ENTERED AN INCORRECT ADDRESS !
if you have misspelled or auto-filed your address incorrectly , simply reply to your order confirmation email and give us the correct information. Notify us immediately via email if the address is wrong . we can correct this within 24 hours .
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP ?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)